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K365 technology success plans

Pick the support model that matches how your firm operates.

Every organization needs the same core outcome: productive users, secure systems, clear accountability, and technology decisions that support growth. The plans below show how 3Nerds scales that outcome from essential remote support to strategic coverage.

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Essentials / Remote

K365-Core

For teams that need dependable remote support, proactive monitoring, and baseline security controls without bundling in regular on-site assistance.

Included focus

  • Remote Monitoring & Management
  • Next Generation Antivirus
  • Endpoint Detection and Response
  • Managed Security Operations Center
  • Unlimited remote support during business hours
  • Quarterly business reviews with virtual meetings

Can be added or scoped

  • On-site support
  • M365 or Google Workspace management
  • Cybersecurity bundle
  • 24/7/365 remote support
  • Break/fix and project work
  • Penetration testing or compliance management
Plan review

Most Popular

K365-Complete

For firms that want a fuller operating model with hands-on support, stronger cybersecurity coverage, cloud productivity, and priority response.

Included focus

  • Everything in K365-Core
  • On-site support during business hours
  • Priority support queue
  • Employee onboarding and offboarding
  • M365 or Google Workspace management
  • Cybersecurity bundle for email, users, SaaS, and dark web exposure

Can be added or scoped

  • 24/7/365 remote support
  • Break/fix support for desktops and laptops
  • Penetration testing
  • Compliance management
Plan review

24/7 Support & Strategic Coverage

K365-Premium

For organizations that need the highest level of responsiveness, dedicated support, broader coverage, and stronger compliance or AI governance support.

Included focus

  • Everything in K365-Complete
  • Unlimited 24/7/365 remote support
  • Dedicated premium support
  • Quarterly business reviews with in-person meetings
  • Break/fix coverage for desktops, laptops, and servers
  • Penetration testing and compliance management after scope approval

Can be added or scoped

  • Project work
  • Advanced compliance support
  • Private AI and platform-agnostic implementation planning
  • Security hardening initiatives
  • Cloud licensing optimization
Plan review

Plans are a starting point, not a one-size-fits-all box.

We use these tiers to make the conversation easier. After we understand your users, devices, locations, cloud tools, compliance needs, AI goals, and risk tolerance, we shape the final roadmap around what your business actually needs.

1. Choose a lane

Start with Core, Complete, or Premium based on how much coverage and responsiveness your team needs.

2. Adjust the scope

Add the right optional services, remove what does not apply, and account for locations, users, security, compliance, and AI requirements.

3. Build the roadmap

We review the environment with you and provide a custom support plan instead of forcing a generic price sheet.

Technology review

Tell us what you need covered.

One of our team members will follow up within 1-3 business days to review your IT needs and design a support plan around your business.

  • Users, devices, and locations
  • Current pain points and response needs
  • Security, compliance, cloud, and AI priorities

Plan a Technology Review

Ready for technology that supports the business?

Let's build a security-first roadmap for IT, compliance, cloud, and responsible AI.

Plan a technology review Get support